Effective Date: July 1, 2014
Information We Collect
We routinely collect a variety of information from a variety of sources. The type of information we collect varies (depending on your use of our website and other social media forums) and includes both personal and non-personal information. Examples of the types of information we may potentially collect include but are not limited to:
- Your name, mailing address, phone number, email address, mailing address, etc. as appropriate and necessary for the online services utilized or selected;
- Your driver’s license number, state identification card number, passport number, naturalization number and/or social security number;
- Your reservations or gaming activity;
- Your credit card or debit card numbers, financial account information, or Greektown Rewards card;
- Browser and device type and version, device identification number, server number, IP (internet provider) address, etc.;
- Other information to provide you with a more functional, personal experience; and
- Other information about you obtained from third parties.
Information We Use
Greektown Casino uses the information we collect for our own marketing, advertising, and promotional purposes. We may use your information to notify you of special promotions, offers, and events via email, telephone, text message, push notifications, and other means at our disposal. We may also use your information to verify your personal information for the following purposes (this list is purposely illustrative and not meant to be exhaustive):
- Validating your identity;
- Recording gaming-related activity;
- Conducting statistical or demographic analysis;
- Processing and tracking reservations or other transactions;
- Complying with legal and regulatory requirements;
- Customizing your Greektown Casino experience;
- Protecting and defending us from legal claims;
- Preventing fraud;
- Debt collection; and
- Satisfying contractual obligations.
Greektown Casino may set cookies in order to provide automated services or surveys on its websites. We do collect the browser type/version and internet provider address of visitors. We also gather aggregate information concerning what pages are accessed on our website. The information we collect may be used to improve the content of our website and to allow our system to recognize you when you return to our website.
We do not send unsolicited email. Users of greektowncasino.com may opt-in to receive email from us. We do not ask for your personal or account information in an email unless you have contacted us first and we need to clarify your request. If you have any doubt an email is really from us, please go to our website directly by typing greektowncasino.com into your browser window and navigating to the desired page. We encourage you to report suspicious email by forwarding the message to us.
To enrich the content of our websites, we may provide links to other sites operated independently from Greektown Casino. Greektown Casino is not responsible for the practices and privacy policies of these other sites. These other sites may collect personal information from their visitors. We recommend you check their respective privacy policies.
Privacy of Children
Information collected by us is stored on secure servers, which are protected by firewalls and other industry standard security protocols. These security protocols are intended to protect these servers from unauthorized access. However, no security system is impenetrable, and these systems could become accessible in the event of a security breach. We have controls in place that are designed to detect potential data breaches, contain and minimize the loss of data, and conduct investigations of a breach. We are not responsible for the disclosure or interception of information that you send us before we receive it.
Updating Your Information
Greektown Rewards members may update personal information provided to us by visiting the Greektown Rewards desk at Greektown Casino. All other users may update personal information by emailing us. Ultimately, Greektown Rewards members will have the ability to update basic contact information via their respective Greektown account.